Live demo · Phase 4
The call-center agent that actually picks up.
Speakly handles order status, cancellations, and confirmations over the phone — in English, Urdu, or Roman Urdu — by talking to your real order database, not a scripted IVR.
- Sub-second turnsWhisper STT on Groq, Claude tool-use, ElevenLabs Flash TTS.
- No hallucinated factsEvery order detail comes from a tool call against Postgres.
- Telephony-readyLiveKit pipeline today, Twilio SIP trunking next.
Voice session
Idle
Ready
Tap the call button to start
Live transcript
EN · UR · ROMAN URMicrophone access is required. Audio is processed in real time and never stored outside your project.
Target behaviour
What a typical call sounds like
No menus, no “press 1.” The agent asks clarifying questions, looks the order up, and reports back.
Customer
Hi, I want to check my order status.
Agent
Sure — do you have your order number?
Customer
No, I don't remember it.
Agent
No problem. Can I have the phone number you used to place the order?
Customer
0300-1234567.
Agent
I see two orders on this number. Can you tell me what you ordered?
Customer
I ordered a pair of shoes.
Agent
Got it — your Nike running shoes are pending and should ship within 2 days. Anything else?